Dataplex: Google Reviews & Ratings Dataset | Track Consumer Sentiment & Location-Based Insights

The Google Reviews & Ratings Dataset provides businesses with structured insights into customer sentiment, satisfaction, and trends based on reviews from Google. Unlike broad review datasets, this product is location-specific—businesses provide the locations they want to track, and we retrieve as much historical data as possible, with daily updates moving forward. This dataset enables businesses to monitor brand reputation, analyze consumer feedback, and enhance decision-making with real-world insights. For deeper analysis, optional AI-driven sentiment analysis and review summaries are available on a weekly, monthly, or yearly basis. --- Dataset Highlights - Location-Specific Reviews – Reviews and ratings for the locations you provide. - Daily Updates – New reviews and rating changes updated automatically. - Historical Data Access – Retrieve past reviews where available. - AI Sentiment Analysis (Optional) – Summarized insights by week, month, or year. - Competitive Benchmarking – Compare performance across selected locations. --- Use Cases - Franchise & Retail Chains – Monitor brand reputation and performance across locations. - Hospitality & Restaurants – Track guest sentiment and service trends. - Healthcare & Medical Facilities – Understand patient feedback for specific locations. - Real Estate & Property Management – Analyze tenant and customer experiences through reviews. - Market Research & Consumer Insights – Identify trends and analyze feedback patterns across industries. --- Data Updates & Delivery - Update Frequency: Daily - Data Format: CSV for easy integration - Delivery: Secure file transfer (SFTP or cloud storage) Data Fields Include: - Business Name - Location Details - Star Ratings - Review Text - Timestamps - Reviewer Metadata Optional Add-Ons: - AI Sentiment Analysis – Aggregate trends by week, month, or year. - Custom Location Tracking – Tailor the dataset to fit your specific business needs. --- Ideal for - Marketing Teams – Leverage real-world consumer feedback to optimize brand strategy. - Business Analysts – Use structured review data to track customer sentiment over time. - Operations & Customer Experience Teams – Identify service issues and opportunities for improvement. - Competitive Intelligence – Compare locations and benchmark against industry competitors. --- Why Choose This Dataset? - Accurate & Up-to-Date – Daily updates ensure fresh, reliable data. - Scalable & Customizable – Track only the locations that matter to you. - Actionable Insights – AI-driven summaries for quick decision-making. - Easy Integration – Delivered in a structured format for seamless analysis. By leveraging Google Reviews & Ratings Data, businesses can gain valuable insights into customer sentiment, enhance reputation management, and stay ahead of the competition.